Once hardware lifecycle data is added to your instance through a content update, can this data be deleted?

In the context of hardware asset management in ServiceNow, once lifecycle data is added to the system through a content update, it is generally considered immutable and cannot be deleted. This is primarily to maintain the integrity of hardware lifecycle records, which are vital for tracking assets through their complete lifecycle stages.

The system is designed to preserve historical data to ensure a comprehensive view of asset management. Even if changes occur in the lifecycle stages or if the hardware itself is no longer in use, retaining this data allows organizations to analyze trends, understand asset depreciation, and comply with regulatory requirements. Maintaining unaltered records supports accurate reporting and decision-making regarding hardware assets.

This immutability underlines the importance of careful data management practices, ensuring that all hardware lifecycle events are preserved for future reference and compliance.