To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

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The correct answer is based on how hardware model normalization is approached in ServiceNow. The normalized display name is a consolidated and standardized labeling for hardware assets that helps in efficient management and reporting.

Using the name, manufacturer, and model number fields from the hardware model record is essential because:

  1. Name: This provides the primary recognition or label for the hardware device. It's often a recognizable term that users differentiate various assets by.

  2. Manufacturer: Including the manufacturer's name gives context to the asset being tracked. Different manufacturers may produce similar models or types of devices, which makes identifying the specific asset crucial for asset management.

  3. Model number: This is a unique identifier for products from manufacturers, ensuring precision in identifying the specific version of a hardware asset. The model number often contains key information about the specifications and capabilities of the device.

Combining these three fields ensures that the normalized display name is not only unique but also descriptive enough to avoid confusion during asset lifecycle activities. This process assists in maintaining a clear and organized catalog of hardware assets.

Other options do not include the right combination of fields to achieve the intended accuracy in hardware model normalization. Each of the other options either introduces less distinctive elements or misses critical identifiers that contribute to a

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