Which method is used to fulfill requests in ServiceNow?

The correct option for fulfilling requests in ServiceNow is through Service Requests. Service Requests are a structured way to handle user requests for goods or services, such as hardware, software, access to applications, or any other services provided by the organization. By using Service Requests, organizations can streamline the process of fulfilling requests, ensuring that users get what they need in an efficient and timely manner.

Service Requests also allow for integration with workflows and approval processes, making it easier to manage the lifecycle of requests from submission to fulfillment. This ensures that all transactions are tracked and managed according to business rules, providing visibility and control over asset management.

While other options may deal with various aspects of service delivery, they do not serve the specific purpose of fulfilling user requests as comprehensively as Service Requests do. Transfer Orders focus on the movement of assets, Help Desk Tickets relate more to problem resolution and support interaction, and Incident Reports are primarily concerned with the identification and resolution of specific issues that disrupt service. Each of these serves important functions but does not directly represent the process of fulfilling service demand like Service Requests do.